Who we are

Your Clinic, located in Blackrock, South Dublin, Ireland, specializes in laser hair removal and advanced skin aesthetics. We are committed to excellence in every aspect of our service, which includes not only personalized care but also the meticulous protection of your personal information. As we outline our privacy policy, it’s important for us to ensure you know who we are, what we offer, and the care we take with your data. For more detailed information about our services and treatments, discover more on our website: https://yourclinic.ie.

Scope of the Policy

This policy applies to all personal and health information collected by Your Clinic during your interactions with our services, whether online through our website YourClinic.ie, via our third-party booking system Phorest.com, or directly at our clinic.

Information Collection and Use

At Your Clinic, we collect various types of information to provide you with personalized and effective treatment. This includes:

  • Personal Health Information: Medical histories, treatment records, and other health-related information necessary for your care.
  • Contact Information: Your name, phone number, email address, and other relevant contact details for appointment scheduling and communication.
  • Digital Interactions: Information collected through our website and online booking system managed by Phorest.com, including appointment details.

We utilize this information to tailor our treatments to your needs, manage your appointments efficiently, and communicate essential information regarding your care, including appointment reminders, cancellations, and updates about our services via email and SMS.

Subscription List and Communication Preferences

Your Clinic offers a subscription service for clients interested in receiving the latest offers, treatment updates, and promotional materials. By subscribing, you agree to receive marketing communications from us. We also send SMS texts regarding appointments, cancellations, and occasional marketing messages. You can manage your communication preferences or unsubscribe at any time by contacting us at info@yourclinic.ie

Data Sharing and Third-Party Service Providers

To enhance our services and streamline appointment scheduling, we use Phorest.com, a third-party appointment booking system that securely stores customer data. We ensure that all third-party providers adhere to strict data protection standards, especially those concerning patient information.

We may also share your information with other third parties under specific conditions, such as with medical professionals for treatment purposes, or as required by law. We will always seek your consent where necessary before sharing your data.

Patient Rights and Data Protection

In compliance with GDPR and the Republic of Ireland’s data protection laws, you have the right to access, correct, or request the deletion of your personal information held by Your Clinic. Should you wish to have your records removed from our site or make any inquiries regarding your data, please contact us directly at info@yourclinic.ie .

Your Clinic is committed to safeguarding your information with the utmost care and respect. Our detailed data security measures, which include robust encryption practices, administrative protocols, and physical safeguards, are designed to protect your personal health information from unauthorized access or disclosure.

Compliance with Legal Regulations

Your Clinic is dedicated to upholding the highest standards of patient data privacy and security, strictly adhering to the General Data Protection Regulation (GDPR) and the Republic of Ireland’s specific data protection laws. Our privacy policy and practices are designed to comply with these regulations, ensuring that we meet our legal obligations while providing the best care to our patients.

Staff Training and Compliance

We recognize the importance of continuous staff training in data protection laws, privacy policies, and best practices. Your Clinic mandates regular training sessions for all employees to ensure they are knowledgeable about handling patient information securely and in compliance with current laws. We also designate a HIPAA compliance officer to oversee and enforce our data privacy and security measures.

Incident Response and Data Breach Protocol

Your Clinic has established comprehensive procedures to promptly address any data breaches or security incidents. In the event of a breach, we will take immediate steps to mitigate any potential harm, notify affected individuals, and report the incident to the appropriate regulatory authorities as required by law. Our proactive approach aims to protect our patients and maintain their trust.

Policy Updates and Patient Communication

We regularly review and update our privacy policy to reflect changes in legal requirements, technological advancements, or our own procedures. Significant updates will be communicated to our patients through our website or direct communication, ensuring you are always informed about how your information is handled.

Contact Information for Privacy Concerns

For any questions regarding this privacy policy, your personal information, or if you wish to exercise any of your rights as outlined above, please contact us without hesitation at info@yourclinic.ie . Our team is here to address your concerns and ensure your privacy is protected.

Your Clinic is committed to safeguarding your privacy and ensuring your personal health information is handled with the highest level of security and care. Trust in our policies and procedures is paramount, and we are dedicated to maintaining that trust through transparency, compliance, and ongoing dedication to our patients’ privacy and safety.